Patient participation

Willenhall Primary Care Centre is committed to ensuring that patients are involved in decisions about the range and quality of services provided by our practice. We routinely ask for and act on the views of our registered patients. This includes involving our patients in decisions that lead to changes to the services we provide, either directly or in our capacity as gatekeeper to other services.

We engage patients through the use of Patient Reference Groups (PRGs) and seek views from wider groups of practice patients through regular local practice surveys. The outcomes of the engagement and the views of our patients are routinely published on this website.

If you are interested in becoming a member of our Patient Reference Group and helping to shape the nature of health services provided in your local community, please speak to Reception.

In addtion to this please take part in the Friends and Family Test below.

1 Friends and Family Test

2 Comments


Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is kept for as long as the site is active or it is deleted by a site administrator.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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Willenhall Primary Care Centre-1, Remembrance Road, Willenhall, Coventry, West Midlands, CV3 3DG
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