We ask our patients to visit the surgery if at all possible, as our doctors can see several patients at the practice in the time it takes to make a single home visit. Home visits are only offered to patients who are housebound/ frail and elderly who are more vulnerable. We ask you to call before 10.00am to arrange this so that we can assess the need for a visit the same day. However, this is at the doctor’s discretion and they may wish to assess your situation over the telephone and advise you appropriately. It is always better for the doctor assess you in the surgery, where your full medical records and diagnostic equipment are available, which leads to a better service to yourself.
Babies and children can usually be brought to the surgery even when ill and will always be fitted in quickly if necessary.
Home visits are not emergency services and it should not be a regular occurrence that a visit is requested the same day.
To request a home visit, please:
- Call the surgery on 024 7630 2082 before 10.30am.
- Be prepared to tell the receptionist about your condition so we can prioritise the most urgent cases and arrange the most appropriate course of action.
- Ensure the surgery has up to date details of your address and telephone number.